Frequently Asked Questions

PRODUCT QUESTIONS

Our products are manufactured in Indonesia.

Our products are Halal, Kemenkes (Ministry of Health), and BPOM (National Agency of Drug and Food Control) certified. All safe, no worries.

• Body Scrub and Body Butter

After opening the product, you have twelve months to use the product. Please make sure the products are stored properly – properly sealed, out of high heat and direct sunlight.

• Hand Sanitizer

After opening the product, you have twenty-four months to use the product. Please make sure the products are stored below 30°C in a cool & dry place. Keep away from direct sunlight, fire, or flame. For children under 6 years old, use with supervision. Avoid eyes. In case of eye contact, rinse thoroughly with water. If swallowed or skin irritation occurs, contact a doctor.

Yes, all of Kiss By Glow’s current products are cruelty-free and we plan to remain this way.

Please read our product descriptions on our website or Instagram and read our customer’s reviews. If you have any questions, feel free to DM us on Instagram or email us at help@klissbyglow.com.

Kiss By Glow is suitable for all skin types from Normal, Dry, Combination, Sensitive Skin, Acne-Prone, and Mature Skin. But we understand that everyone’s skin is different and we encourage you to patch test every time you introduce new skincare or cosmetic product into your routine. To patch test, apply a small amount of product on your neck or lower jaw. If any redness, irritation, or swelling occurs, please stop using the product and contact your physician if any serious complications occur. If you have any questions, please email help@kissbyglow.com.

Kiss By Glow is suitable for most sensitive skin types. We recommend that you patch test any new products you’re introducing to your skincare routine. To patch test, apply a small amount of product on your neck or lower jaw. If any redness, irritation, or swelling occurs, please stop using the product and contact your physician if any serious complications occur. If you have any questions, please email help@kissbyglow.com.

You can buy Kiss By Glow products on our website www.kissbyglow.com or visit our official online store at Shopee and Tokopedia.